FAQ’s

CUSTOMER REMINDER:

City Utilities Commission is using this opportunity to remind residents that personal wipes, paper towels, and other materials should NOT be flushed down toilets.

Personal wipes are especially misleading because they are often labeled “flushable” but they can clog personal sewer pipes and can damage pumps.

To avoid future issues, City Utilities Commission reminds all residents to throw toilet paper alternatives in the trash instead of flushing them down the toilet. 

Your utility company and staff continue to work to serve the public in these extraordinary times. We all need to be mindful of how our actions impact our infrastructure and each other. So, please remember, wipes clog pipes.

NEVER FLUSH THE FOLLOWING:

  • Baby wipes or cleaning wipes
  • Tampons and sanitary products
  • Condoms
  • Tissues
  • Paper towels
  • Dental floss
  • Cotton balls and swabs
  • Cat litter
  • Prescription drugs
  • Over-the-counter medicines
  • Cigarette butts